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UX Researcher with a strong (let's say obsessional) customer focus, commercial user research experience (eye-tracking, card sorting, guerrilla testing, tree jacks), knowledge of testing and analytics tools (Adobe Target, Oracle Maxymiser), ability to prepare or run A/B tests and ideally experience with mobile and tablet who is an excellent communicator is required to add their passion and insight to a global tech giant with a fast paced, Agile environment and truly collaborative workforce to work with a variety of stakeholders and drive business value.
Key Skills required for UX Researcher
Experience utilizing various user research methods including user testing, guerrilla testing, card sorting, tree jacks and eye-tracking
Good verbal and written communication and influencing skills
Experience of applying user-centred design principles to projects
A passion for change and problem solving for users
Ability to communicate information clearly and concisely
Expertise in handling multiple tasks managing priorities and focus
Experience with mobile and tablet - iOS and/or Android desirable
Knowledge and use of testing and analytics tools, ideally Adobe Target and Oracle Maxymiser
Key Responsibilities for UX Researcher
Support Product Design Research and the Optimisation Manager with creating and smoothly implementing user research projects
Run pilot and customer facing user testing sessions in various environments including a purpose built UX research lab
Prioritise assigned projects from backlog and incoming requests
Collaborate with UX researchers and optimisation analysts to identify and realise opportunities to generate user insights through user testing and/or other user research methods
Produce high quality reports from research sessions
Present findings and recommendations from user insights to stakeholders with a willingness to support with taking actions
Create and implement user research project plans working collaboratively with team and wider stakeholders
Advise on most appropriate processes and outputs for each project
Work with designers, UX teams, UI developers and analysts throughout the business to identify opportunities for improving the product suite and users' experience
Collaborate with key stakeholders across various parts of the business to enhance understanding of product suite and roadmaps
Keep updated on latest technologies and knowledge that can enhance user research testing strategy and share this with the team
Support optimisation analysts with preparing or running A/B tests
A fabulous opportunity to join a genuinely progressive company with cutting edge technology and global customer base.
Opus Resourcing is an employment agency in respect of permanent positions.
Employment Type: Permanent
Other Pay Info: EUR40k - EUR45k per annum + 10% bonus and benefits